ON LINE SALES CONDITIONS

(distance selling)

1. the main features of the good or service, as far as is appropriate with respect to the good or service and the medium used to convey the notice
2. your name and headquarters, your phone number, and, if applicable, your email address
3. if applicable, the name and registered office of the merchant on whose behalf and / or for whose account they are
4. the geographical address of the place of business, that is, the geographical address of the place of business of the trader on whose behalf and / or for whose account he is acting and to which the consumer may address his complaints, if that place is different from the seat referred to in point 2 of this Article < / li>
5. the retail price of a good or service, and if the nature of the good or service does not allow the price to be calculated in advance, the method of calculating the price and, if applicable, other costs of transport, delivery or postal services, or that these costs may be charged if they cannot be reasonably calculated in advance
6. the cost of using the means of remote communication for the purpose of contracting, if these costs are not charged at the basic rate
7. the terms of payment, the terms of delivery of the goods or of the service, the time of delivery of the goods or the provision of the service and, if any, the manner of handling consumer complaints by the merchant
8. the conditions, deadlines and procedure for exercising the right to unilaterally terminate the contract as well as the form for unilateral termination of the contract in accordance with Article 74, paragraph 1 of this Law, in cases where this right exists
9. that the consumer is obliged to bear the cost of returning the goods in the event that he exercises his right to unilaterally terminate the contract referred to in Article 72 of this Law, or, on the cost of returning the goods, in the case of distance contracts, because of his nature he cannot to be returned by mail in the usual manner
10. in the event that it exercises its right to unilaterally terminate the contract referred to in Article 72 of this Act after having made a request in accordance with Article 64 or Article 70 of this Act, the consumer shall be obliged to pay the trader a reasonable part of the price in accordance with Article 77, paragraph 7 of this Law
11. that the consumer cannot exercise the right to unilaterally terminate the contract referred to in Article 72 of this Law, in cases in which, pursuant to Article 79 of this Law, this right is excluded, or on the assumptions under which the consumer loses the right to unilaterally terminate the contract
12. the existence of liability for material defects
13. the services or assistance offered to the consumer after the sale and the terms of use of these services or assistance, if provided by the merchant, as well as any warranties issued with the goods or service
14. the existence of appropriate rules of conduct for the trader, as defined in Article 5, point 18 of this Law
15. the duration of the contract, if the contract is concluded for a fixed term, that is, the terms of termination or termination of a contract which is concluded for an indefinite period, or which is automatically extended
16. the minimum period within which a consumer is bound by a contract, if any
17. a security deposit or other financial security that the consumer is obliged to pay or obtain at the merchant's request, as well as the terms of payment of that deposit or the terms of obtaining another financial security
18. if applicable, the functionality of the digital content, including the necessary technical safeguards for such content
19. if applicable, the interoperability of digital content with computer or software that the merchant knows or should know
20. Out-of-court dispute settlement mechanisms, or compensation systems, and how the consumer can use them.

1. The Buyer has the right to terminate the contract unilaterally within 14 (fourteen) calendar days from the date of delivery of the distance purchased product, without giving any reason.
2. The time limit is pre-emptive and begins to run from the day the product, which forms the subject of the contract, is surrendered to the Buyer, or to a third party other than the carrier.
3. In order for the Buyer to be entitled to unilaterally terminate this Agreement, he must inform the Seller of his decision to unilaterally terminate the contract before the deadline, by unambiguous statement sent by post, fax or e-mail, stating his name, address , phone, fax, or email address.
4. In the event of termination of the contract, each party is obliged to return to the other what it received under the contract.
5. The buyer is obliged to bear the cost of returning the goods in the event that he exercises his right to unilaterally terminate the contract referred to in Article 72 of the Consumer Protection Act. In the case that for distance contracts the goods cannot be returned by mail in the normal way, by nature, the cost of returning the goods otherwise shall also be borne by the Buyer. The Buyer must return the goods without delay and within 14 days at the latest, when, pursuant to Article 74 of the Consumer Protection Act, he has informed the Seller of his decision to terminate the contract. The Buyer shall be deemed to have fulfilled his obligation in a timely manner if, before the expiry of the above period, he has sent the goods or delivered them to the Seller. The buyer is responsible for any impairment of the goods resulting from the handling of the goods, except for what was necessary to determine the nature, characteristics and functionality of the goods.
6. The Seller must, without delay, and within 14 days after receiving the notice of the Buyer's decision to terminate the contract in accordance with Article 74 of the Consumer Protection Act, must return to the Buyer all the payments made by the Seller under the contract. The Seller is under no obligation to refund any additional costs resulting from the Buyer's explicit choice of a type of transportation other than the standard transportation offered by the Seller. The Seller must return the payment only after the goods have been returned to him, that is, after the Buyer has provided him with proof that he has sent the goods back to the Seller, if the Seller would have been informed thereof before receiving the goods. The Seller must make a refund using the same means of payment used by the Buyer in making the payment unless the Buyer expressly agrees to another payment method, assuming that the Buyer is not obliged to pay any additional costs for such a refund.
7. The buyer is not entitled to unilaterally terminate the contract if:
   - the contract has been fully fulfilled by the Seller and the fulfillment has started with the express prior consent of the Buyer and with his confirmation that he is aware of the fact that he will lose the right to unilaterally terminate the contract if the contract is fully fulfilled
   - the subject matter of a contract for goods or services whose price is dependent on changes in the financial market that are outside the influence of the Seller and which may occur during the term of the Buyer's right to unilaterally terminate the contract
   - the object of the contract is goods which are made to the specification of the Buyer or which are clearly adapted to the Buyer
   - The Buyer specifically requested a visit from the Seller to perform urgent repairs or maintenance work, provided that during such a visit, in addition to those services specifically requested by the Buyer, the Seller provides other services or supplies other than necessary goods the customer has the right to unilaterally terminate the contract in connection with these additional services or merchandise
   - the subject of the contract is the delivery of sealed audio or video recordings, or computer programs, which are printed after delivery
   - the object of the contract is the delivery of digital content not delivered on the physical medium if the fulfillment of the contract started with the express prior consent of the Buyer and with his confirmation that he is aware of the fact that he will lose the right to unilaterally terminate the contract.
8. If the product is returned defective, with major damage to the product or packaging or without parts and documentation, and if it is not delivered within 8 days, the Buyer is deemed not to have fulfilled its obligation to return the goods and the Seller is not obliged to make a refund .
9. The confirmation of receipt of the notice of unilateral termination of the contract will be sent by the Seller to the Buyer by electronic mail.

• if the item does not have the required properties for its regular use or for traffic
• if the item does not have the special use properties for which the Buyer procures it, which was known to or required to be known to the Seller
• if the thing does not have the characteristics and qualities that are explicitly or tacitly contracted, or prescribed
• when the Seller has submitted an item that is not identical to the sample or model, unless the sample or model is shown for informational purposes only
• if the item does not have properties that otherwise exist with other items of the same type and that the Buyer could reasonably expect according to the nature of the item, especially considering the public statements of the Seller, the manufacturer and their representatives about the properties of the item (advertisements, item labeling, etc.)
• if the item is improperly assembled, provided the installation service is included in the fulfillment of the sales contract
• if the incorrect installation is due to defects in the assembly instructions.